Conflict Management Business Maniya

We know that, world is changeable. Rapid change and development can be seen in technological sectors. Large number of change is becoming in the sector of information and communication of technology. The method exchanging information by meeting face to face is going to be replaced by modern and scientific means of communication. For eg. Telephone, Mobile, Message, E-mail, Internet….etc. can be taken. In this situation, different issues have been seen. The major issues seen in present condition are as follows:

a) Electronic Communication: There is rapid development in communication technology. Together direct talking, Fax, E-mail, Internet, Pager, Video, Conference, Voice Message, Cellular Phone, Plam-sized, Personal communitor, Telephone….etc. are used to exchange information. So that, it is challengeable to manage communication.
b) Cross Culture: Development of communication has made the world a global village. In this age of globalization, information is exchanged in between the persons with different culture. In this way, while communicating, different challenge has been seen. It has been added complexity on communication process due to different language, pronunciation and concept.
c) Words Modification: With the development in culture and language, people are starting to use new-new words. So that there has been seeing problems of understanding information.
d) Gender in Communication: Nowadays, females are engaged with different organization and institutions by going out from house. Due to gender, different barrier has been emerged in communication between male and female.
e) Privacy in Communication: There is not certain limitation to keep secrete the information in communication. Due to technological development, organization has been feeling difficult to keep secrete the information.
All these are issues emerged due to technological development in communication.

Communication is the process of transfer message/ ideas/ notices in systematic ways. So that receivers understand what sender wants to make understand to receivers. In general language, communication is the exchange of information or message in between two or more than two persons. Communication plays vital role in direction, co-ordination and conflict management. A good manager should have capacity to flow message to related persons in required level.

There are different tasks of communication in organization. It plays effective role while operating managerial activities and solving intergroup conflict. Communication provides input to the members of organization to perform right work, in right time with right way. Its functions can be denoted as follows:

1. Information Flow: Organization can’t be operated without flow of information. In success of organization and regular operation of task, organization needs information. And communication provides all these information to related persons and places.

2. Helps to Management: All managerial activities and programmes are run by the help of information. For directing, controlling, co-coordinating, motivating, leading and other matters there must be communication.

3. Environmental Adoption: Organization must keep good relation with the factors of internal and external environment for success of organization. To keep information and make decision about factors of external environment like; society, shareholder, government, customer, agent, competitor etc, Communication plays vital role.

4. Increases Productivity: Productivity and communication are interrelated matter. Problem solving and persuasion play vital role to increase productivity. Required information for these two matters is obtained from communication. So that communication is important to increase productivity.

5. Promotes Cohesiveness: Communication not only flows the messages, it links the works and group members. In this way linkage makes the workers cohesiveness towards the organizational goals. So that, communication is needed to increase cohesiveness.
In this way, there are other many functions of communication like; Improve Human Relation, Solves Inter-Group Conflict, Emotion Expression, Control the Activities etc.