The managers of organization shuld identify the sources of conflict as it is positive or negative before managing, solving it. To know conflict as it is positive or negative, we should understand it's natures and features which are shown below:- Conflict is a dynamic process because it is nor
constant conditon itself. Conflict araises due to
expectation, view and feelings of person and
seems time to time in organization. It is araised
by the phychology of person.
- Every conflicts have certain cause and sources.
And to solve the conflict all these cause and
source should be observed and then suitavle measures should be applied.
- There are different levels of conflict for eg. interpersonal conflict, conflict between person to
person, group-group and organization-organiztion.....etc. But main factor of conflict is person
because group and organization afe cerated by persons.
- Conflicts are situational becaue conflict never araises same way. In different situation
also emerged differently.
- The results of conflict may be positive or negative. Negative results shuld be controlled and
positive result shuld be promoted. It should not be taken as fight only but also should be
thought as difference in ideas.
- Conflicts are affected by external and enternal environment. If the workers create conflict
when they didn't get facilities equal to competitor organization is the effect of external
environment and the conflict araised due to enternal problems is the effect of enternal
environment.
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1 Response to Natures and Features of Conflict
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