Approaches to Conflict Resolution | Conflict Management Business ManiyaConflict Management Business Maniya

Tuesday, February 2, 2010

Approaches to Conflict Resolution

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Approaches to Conflict Resolution
There are different causes and sources of conflict in organization that we know. Conflict is not only negative, it is also positive in nature. The conflict which affects positively to organization is positive conflict and the conflict, which has negative effects towards organization, is negative conflict. It should be solved quickly. And approaches to conflict resolution are as follows.
1. Problem Solving: The managed method of problem solving can be applied to solve conflict. For this, the related members are brought face-to-face for open orientation. After that, real problem is identified and tried to solve. In mutual orientation, all aspects of conflict keep their idea, view and desire according to this matter conflict is solved. In this case, help of consultants and facilitator can be taken.
2. Super Ordinate Goals: Next important measure to manage conflict is super ordinate goals. In this method, organization prepares new super ordinate goals of two related party. Then conflict disappears automatically.
3. Expansion of Resources: Specially, conflict becomes on the topic of resources allocation. At that time, organization should try to allocate the resources in required level, then conflict will disappear slowly.
4. Avoidance Technique: In this method two strategies are applied. First is not to bring out the conflict of different persons. And second, Solutions are collected without giving any information to the related members and conflict will be far.
5. Compromise: Compromise is another important method to solve conflict. In this method, both aspects get something and try to lose something. There is one saying that “to get something, something should be loose”. Like this, by collective bargaining both aspects go to agreement and conflict finishes.
In this way, there are other many measures to solve conflict. For eg. Smoothing, Altering the Human Variables, Altering the Structural Variables, Authoritative Command….etc are other important measures to manage conflict.

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