Conflict Management Business Maniya

Disagreement between two groups brings/ creates inter-group conflict. When conflict arises between two groups, it affects negatively in the relation of these groups. Doing behavior with each other of groups changes. One group takes another group as opponent. They reach on the situation of wining others. Environment without co-operation creates between them. Problems seem in co-ordination. They show covert and overt behavior with each other. This behavior may be normal and dangerous. Normally, groups show these types of behavior in conflict.

a) Dissatisfaction: At the starting level of conflict one group shows dissatisfaction on activity, decision and assumption of next group. They take their mind towards bad activities of opponent only and don’t go attention towards good works.
b) Disagreement: Together with increasing level of conflict, the relation between them decreases. Misunderstanding between them increases in different conditions. At that time, one group keeps different view in decision and work of other groups. In this way disagreement increases between them.
c) Overt Questioning: With the increasing level of conflict, one group easily starts to ask questions towards other groups’ activities. So that, third party also gets information about conflict. They practices to give information to outsides by overt questioning.
d) Challenging: Together increasing inter-group conflict, the mutual behavior of groups become hard and hard. They start to give challenge that the work done and decision made by them are right.
e) Verbal Attacks: As the result of conflict they start to scold to others. They start to return answer in loud sound. They present verbal attacks by the help of facts and proofs.

Like above, other different types of behavior also can be seen at the time of conflict of groups in organization. Other behavior shown in groups are Threat and Ultimatum, Aggressive Physical Attacks, Overt Destroy etc.